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    • 30
    Mar

    A Review on Monhosteur.com

    Monhosteur.com and their web hosting services have been around for years now. They are a French company which was formerly based in France but has moved on to Morocco in 2008 to cut costs like VAT. The hosting company started in a different name in 2001 and has adopted the Monhosteur name in 2006. Like many of the web hosting companies around Europe and the rest of the world, Monhosteur has other services like web designing, campaign management, and online streaming.

    The web hosting company had a smooth record so far through its first years but a complaint for them at 2009 gave the company a bad smear. Apparently, a member of WebHostingTalk.com named “theh1982” claimed that the domain site he registered through Monhosteur’s services was always down. The site he was running was fine during the first two months but has experienced several downtimes and was completely inaccessible later. The said subscriber mentioned in his post that he had tried to contact the web hosting company through the phone number they gave. The company, however, failed to answer the subscriber’s calls and even the emails sent to the company.

    Just recently, a similar incident happened when a fellow WebHostingTalk.com member posted a complaint about Monhosteur’s services. A member named “Kallmar” claimed that the hosting company shut downed his domain without prior notice of an “abuse” that the company claimed to the subscriber. The said subscriber, kallmar, mentioned that the domain he recently subscribed to using Monhosteur denied his access. Similar to the complaints of theh1982, the customer support page was down as well. kallmar emailed the company and got a reply that their servers were having difficulties. The complainant asked them more details about the problems they were experiencing and later demanded a full refund; to which the company replied that they received a complaint about the subscriber using the server for illegal activities. kallmar denied the accusations and claimed that he was not even able to use the server even once. Kallmar demanded a report on the said “complaint” but the company was unable to procure the report. Kallmar further defended his innocence by contacting Online.net, where his server was hosted, and got a reply that his IP address had no record of any abuse whatsoever.

    The issues regarding username kallmar’s complaints are still debated and unresolved by the web hosting company, Monhosteur, until now.

    For those who are trying to subscribe to Monhosteur’s web hosting services, it advisable to scrutinize their company’s background first. Though the incidents mentioned can be considered as case-exclusive, subscribing to their services now may give you second thoughts. The same can be said for other companies offering the same service. As the internet community grows by the minute, we can never be too careful when it comes to businesses involving online services and transactions.

    This entry was written by webhostingobserver and posted on March 30, 2011 at 11:13 am and filed under Uncategorized. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL.

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